prace:zakladni_aspekty_psychologie_prace_a_organizace:empiricka_studie
Toto je starší verze dokumentu!
(1) Ng, T. W. H. and Feldman, D. C. (2012), Employee voice behavior: A meta-analytic test of the conservation of resources framework. Journal of Organizational Behavior, 33: 216–234. doi: 10.1002/job.754
INTRODUCTION
- voice: “constructive change‐oriented communication intended to improve the situation” (LePine and Van Dyne, 2001)
- “positive voice” - improving the situation at work
- voice in the work ~ positive attitudes toward jobs and org.
- research within social exchange theory (Blau, 1964) - norm for reciprocity (Cropanzano & Mitchell, 2005): individuals satisfied with their work envi. use more actively their voice. Assumption that employees use voice to regulate social exchanges w/others.
- What about the possibility to regulate personal resources as well? Voice as a response to stress, to protect resources, accumulate more resources (resources acc. to conservation of resources (COR) theory - Hobfoll, 1989: limited personal res. and motivation to protect/save them). Voice instrumental to achieve it (costs some res. but if used strategically may conserve/give more in return)
- stress-voice relationship? Fear of wasting energy in using voice or stronger using it to obtain another res.?
- obtaining meta-analytic data to test the stress-voice usage relationship, formulation of pairs of competing hypotheses:
- Job stressors and strains are negatively/positively related to voice
- Social stressors and strains are negatively/positively related to voice
- Organizational stressors and strains are negatively/positively related to voice
- Voice behavior is negatively/positively related to in‐role performance, creativity, and implementation of new ideas
METHOD
- looking for field studies published in or before 2010, which examined employee voice and its correlates:
- keywords: employee voice, suggestions, opinions, and ideas etc., + conf.papers, dissertations/via ref.lists
- wanted: voice behavior at the individual level of analysis (not group-wise or org.-wise)
- wanted: correlations between voice and any other key variables in the study
- only those that operationalized voice as “positive”
- 55 articles, 2 unpublished dissertations, 1 conference paper = 66 independent studies
- 51 % USA, 40 % other Western countries 9 % Asia
- 3 % -1990, 18 % 1990-1999, 79 % 2000-
- 71 %: self‐report measures of voice, avg.rel.: α=0.77; for rest: α=0.88
results and discussion
own discussion to the article
prace/zakladni_aspekty_psychologie_prace_a_organizace/empiricka_studie.1388438327.txt.gz · Poslední úprava: 2013/12/30 22:18 autor: Martin Malec